Head of Administration | HR Specialist | Organizational Leader

Masum Billah

Transforming Organizational Vision into Operational Excellence

Masum Billah - Professional Photo
10+

Years of

Experience

4+

Years Leadership

50+

Projects Managed

100+

Team Members Led

3.4+

CGPA (DU)

"Excellence is not a destination but a continuous journey of improvement."

About Me

A Dynamic Administrative Leader

A dedicated professional with expertise in Office Management, HR Operations, and Social Compliance. I bring a proven track record of guiding institutions toward efficiency and sustainable growth.

With a strong academic foundation in Islamic Studies from the prestigious University of Dhaka, I combine traditional values with modern leadership practices to create harmonious and productive work environments.

Core Competencies

Leadership
Critical Thinking
Emotional Intelligence
Strategic Planning
Crisis Management
Career Journey

Professional Experience

A proven track record of leadership and operational excellence across diverse industries

Current
May 2024 – Present

Head of Administration

As-Sunnah Skill Development Institute
Dhaka, Bangladesh
  • Leading internal/external programs and HR operations
  • Coordinating projects and skill development courses
  • Managing institutional administration and strategic planning
  • Overseeing team performance and organizational development
Nov 2020 – Apr 2024

General Manager

Ozzy Corporation
Dhaka, Bangladesh
  • Managed HR, Payroll, Finance, and Import Operations (China)
  • Handled VAT, Customs, and Supply Chain Management
  • Led cross-functional teams to achieve business objectives
  • Implemented process improvements for operational efficiency
Academic Background

Education & Certifications

Strong academic foundation from Bangladesh's premier institution

M.A in Islamic Studies

University of Dhaka

Specialized in Islamic jurisprudence and contemporary applications

2020CGPA: 3.44

B.A in Islamic Studies

University of Dhaka

Comprehensive study of Islamic theology, history, and Arabic language

2019CGPA: 3.47

Certificate in HR, Admin & Social Compliance

BGMI (Bangladesh Garments Management Institute)

Industry-recognized certification in human resources and compliance management

Professional Training
Capabilities

Skills & Expertise

A comprehensive skill set built through years of professional experience

Core Expertise

Human Resource Management
95%
Admin Operations
90%
Compliance (Labor Law)
85%
Event Management
88%

Technical Skills

AI Proficiency
80%
MS Office Suite
95%
Digital Communication
90%
ERP Systems
75%

Languages

Bengali
Native
English
Fluent
Arabic
Basic
Making an Impact

Leadership & Volunteering

Beyond professional roles, committed to community development and leadership

Cadet Sergeant

BNCC Naval Wing

2015 - 2019

Served as Cadet Sergeant in the Bangladesh National Cadet Corps Naval Wing, developing leadership, discipline, and teamwork skills.

General Secretary

Bagerhat Zila Student Welfare Association, DU

University Years

Led the student welfare organization, organizing events, advocating for student rights, and building community connections.

Social Work & Community Service

Various Initiatives

Ongoing

Actively involved in community development, charitable activities, and social welfare programs to give back to society.

Get in Touch

Let's Connect

Have a project in mind or want to discuss opportunities? I'd love to hear from you.

Contact Information

Feel free to reach out through any of the following channels. I typically respond within 24 hours.

Location

Dhaka, Bangladesh

Response Time

Within 24 hours

For urgent matters, use WhatsApp for instant communication.

Dhaka, Bangladesh